Shipping Information

SHIPPING INFORMATION – UNSCREW

Thank you for shopping at UNSCREW.
Below you’ll find all the details about how we ship, how long delivery takes, and what you can expect after placing your order.


1. Processing Time

All orders are processed within 1–3 business days.
During peak periods, processing may take slightly longer, but we always work to ship your items as fast as possible.

You will receive a confirmation email once your order is placed and another when your package has been shipped.


2. Shipping Time

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 7–15 business days

  • United Kingdom: 7–15 business days

  • Australia: 7–15 business days

  • Europe: 7–18 business days

  • Rest of the world: 10–20 business days

These are estimates, not guarantees. Actual delivery times may vary based on customs, postage delays, weather, and holidays.


3. Tracking Your Order

Once your order ships, you will receive a tracking number by email.
Tracking may take 2–5 days to show updates, depending on the carrier.


4. Lost or Delayed Packages

If your order is delayed beyond the estimated timeframes, please contact us at:
📩 info@prounscrew.com

We will check the status with the carrier and help resolve the issue as quickly as possible.

If a package is confirmed lost, we will offer a free replacement or a refund.


5. Wrong Address Disclaimer

Please double-check your shipping address when placing an order.
We are not responsible for packages sent to incorrect addresses provided by the customer.

If you notice a mistake, contact us within 2 hours of ordering.


6. Customs & Import Fees

International shipments may be subject to customs duties or taxes.
These fees are the responsibility of the customer, as they vary by country.


7. Multiple Items in One Order

If you order multiple items, they may arrive in separate packages to speed up delivery.


8. Contact Us

For any shipping questions, we’re always here to help:

📩info@prounscrew.com
UNSCREW – Tools built to fix anything.